Reference

How ink789aplikasi Handles Your Account Data

When you open an account with us, you share certain information — your contact details, your preferred wallet like DANA, OVO, or GoPay, and your device access patterns.

DANA, OVO, GoPay data handled separatelyAccount data encrypted at restNo data sold to third partiesYou can request data deletionContact us anytime via live chat
ink789aplikasi How ink789aplikasi Handles Your Account Data
REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about your data, want to update your account details, or need to request deletion of your information, our support team is here to help. Reach us through live chat, email, or our social channels — we aim to respond to data-related requests within a reasonable timeframe and will confirm receipt when your request is logged.

Live Chat Open the chat icon from any page on ink789aplikasi. Our team can pull up your account details and handle data or privacy questions directly in the session.
Email Support Send your data request or privacy concern to our support email. Include your registered account name so we can locate your record and respond accurately.
Account Settings Some changes — like updating your linked e-wallet or adjusting notification preferences — can be made directly inside your account settings without contacting support.
HOW WE PROTECT YOU

Our Approach to Data Security and Retention

We apply a layered approach to protecting the information on your account. SSL encryption covers all data in transit between your device and our servers. Account login is protected by OTP verification sent to your registered contact — each session requires confirmation before access is granted. Data we no longer need for operational or legal purposes is deleted on a rolling schedule rather than stored indefinitely.

Encryption in Transit

All data moving between your phone or browser and our servers is encrypted via SSL. This covers your login flow, your DANA and OVO payment steps, and any account update you submit.

Cookie and Session Control

We use session cookies to keep your account active during a visit. You can clear cookies from your browser or mobile settings at any time — doing so will log you out of the current session.

Data Retention Policy

We keep your account and transaction data for as long as your account is active and for the period required by applicable law. Once that period passes, data is deleted from our systems.

Your Right to Access and Delete

You can request a copy of the data we hold on your account or ask us to delete it. Submit your request via live chat or email and we will confirm the steps needed to complete it.

Common Questions About Your Data Rights

Below are the questions we hear most often about how your data is handled at ink789aplikasi. If your question is not covered here, reach out via live chat and our team will walk you through it.

We collect your name, email address, and the e-wallet details you use — such as your DANA or OVO account reference — along with login timestamps and device type to verify and protect your account.

Yes. We store only the transaction reference returned by the payment processor, not your PIN or full wallet credentials. Those references are used solely to verify deposits and process withdrawals on your account.

Yes. Contact us via live chat or email with your registered account name. We will identify the data we hold and send you a summary, typically within a reasonable processing window.

Send a deletion request through live chat or our support email. We will confirm receipt, verify your identity, and proceed with removal once any legally required retention period has been met.

We share data only with service providers who process payments, detect fraud, or support our platform — and only the minimum data they need. We do not sell or rent your personal information to any outside party.

Log in and go to your account settings. Some updates can be made directly there. For changes tied to your GoPay or DANA wallet reference, contact support via live chat so we can verify the update securely.